Terms of service

Effective Date: July 24, 2025
Store Name: FineZones
Website: www.finezones.com

Welcome to FineZones. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms in full. Do not continue to use FineZones if you do not agree with all of the terms and conditions stated on this page.

1. General Information

This website is operated by FineZones, located in Karachi, Pakistan. Throughout the site, the terms “we”, “us” and “our” refer to FineZones. We offer this website, including all information, tools and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

2. Online Store Terms

  • You must be at least 18 years old to use this site or place an order.
  • You agree not to use our products for any illegal or unauthorized purpose.
  • A breach or violation of any of the terms will result in an immediate termination of your services.

3. Product Information

  • We strive to provide accurate product descriptions, images, and pricing, but we do not warrant that all information is error-free.
  • We reserve the right to limit or cancel quantities purchased per person, per household, or per order.
  • All prices are listed in PKR and are subject to change without prior notice.

4. Order Processing

  • Once an order is placed, you will receive a confirmation email.
  • Orders are processed within 1-2 business days.
  • FineZones reserves the right to cancel any order due to product unavailability or suspicion of fraudulent activity.

5. Shipping and Delivery

  • We currently deliver across Pakistan only.
  • Shipping times may vary based on location and courier services.
  • Delays in delivery caused by external factors (weather, customs, etc.) are beyond our control.

6. Returns and Refunds

Please refer to our dedicated Return and Refund Policy page for detailed information on how to initiate a return or request a refund.

7. Privacy and Security

  • Your submission of personal information through the store is governed by our Privacy Policy.
  • We take the security of your information seriously and implement a variety of measures to ensure data protection.

8. Third-Party Links

Certain content, products, and services available via our website may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party websites.

9. Intellectual Property

All content on this site, including images, graphics, logos, and text, is the property of FineZones and is protected by copyright and intellectual property laws. Unauthorized use is strictly prohibited.

10. Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall FineZones be liable for any injury, loss, claim, or any direct or indirect damages resulting from your use of any part of our service.

11. Changes to Terms and Conditions

We reserve the right to update, change or replace any part of these Terms and Conditions at any time without prior notice. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

12. Contact Information

If you have any questions about these Terms and Conditions, you can contact us at: